Health insurance isn’t working like it should. As a result, too many Americans can't get access to or afford the care they need.
These are just some of the findings uncovered in the fourth and latest Patient Experience Survey (PES). The survey – based on interviews with 5,000 Americans – explores how health insurers and their pharmacy benefit managers (PBMs) create barriers to health care, putting patient access at risk.
Check out a summary of key findings from the PES below: